Colour tells the time
A ticket ages on screen from calm to urgent, so the oldest order is the one your eye lands on.
A kitchen display that shows what is cooking and what is late, and thermal tickets that print at the right station — from the storefront, the kiosk, the table and the phone, all in one queue.
Sahtein · Kitchen screen & printing
Order #042
Preparing── kitchen ticket ──
2× Shawarma in laffa
✂ - - - - - - - - -
A ticket ages on screen from calm to urgent, so the oldest order is the one your eye lands on.
One tap moves a ticket to ready and tells the runner, the courier and the customer at the same time.
"No onion" prints bold and shows bold, because the one line that matters cannot look like the others.
When the line is drowning, extend prep times or pause new orders for a channel — the storefront says so honestly.
Dine-in tickets carry the table, the round and who ordered, so a plate reaches the right guest.
A ticket smudged or lost reprints from the screen — no ringing the office to re-send an order.
Wherever the order came from, it lands in the queue and prints at its stations.
The screen shows what is on and how long it has been, station by station.
Bumped to ready, the runner or courier is told, and the customer sees it move.
01 · Kitchen screen & printing
A kitchen should not care whether an order came from a phone, a tablet in the entrance or the QR on table nine. They all become the same ticket in the same queue with the same timer.
Order #042
Preparing── kitchen ticket ──
2× Shawarma in laffa
✂ - - - - - - - - -
02 · Kitchen screen & printing
Every branch has its own stations, printers and screen, and the owner can look at any of them from the dashboard without walking into the kitchen.
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