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Kitchen screen & printing

A kitchen display that shows what is cooking and what is late, and thermal tickets that print at the right station — from the storefront, the kiosk, the table and the phone, all in one queue.

Sahtein · Kitchen screen & printing

Order #042

Preparing
×2Shawarma in laffa
×1Fattoush salad
×3Lemon-mint

── kitchen ticket ──
2× Shawarma in laffa
✂ - - - - - - - - -

01
One queue
Delivery, pickup, kiosk and table orders arrive on the same screen in the order they came.
02
Station routing
Grill items to the grill, drinks to the bar. Each station sees only its own work.
03
Prints on your printer
Standard ESC/POS thermal printers — most likely the ones already bolted to your pass.

A line that can see itself.

01

Colour tells the time

A ticket ages on screen from calm to urgent, so the oldest order is the one your eye lands on.

02

Bump it when it is done

One tap moves a ticket to ready and tells the runner, the courier and the customer at the same time.

03

Notes and allergies stand out

"No onion" prints bold and shows bold, because the one line that matters cannot look like the others.

04

Busy mode

When the line is drowning, extend prep times or pause new orders for a channel — the storefront says so honestly.

05

Table and course context

Dine-in tickets carry the table, the round and who ordered, so a plate reaches the right guest.

06

Reprint without drama

A ticket smudged or lost reprints from the screen — no ringing the office to re-send an order.

From tap to pass.

  1. 1

    It arrives

    Wherever the order came from, it lands in the queue and prints at its stations.

  2. 2

    It cooks

    The screen shows what is on and how long it has been, station by station.

  3. 3

    It leaves

    Bumped to ready, the runner or courier is told, and the customer sees it move.

01 · Kitchen screen & printing

Every channel, one line.

A kitchen should not care whether an order came from a phone, a tablet in the entrance or the QR on table nine. They all become the same ticket in the same queue with the same timer.

Order #042

Preparing
×2Shawarma in laffa
×1Fattoush salad
×3Lemon-mint

── kitchen ticket ──
2× Shawarma in laffa
✂ - - - - - - - - -

02 · Kitchen screen & printing

Several branches, each with its own line.

Every branch has its own stations, printers and screen, and the owner can look at any of them from the dashboard without walking into the kitchen.

Branches

Haifa · German Colony12
Nazareth · Centre7
Acre · Old City0
👩‍🍳🧑‍💼🛵👨‍🍳+9

The questions people ask before signing up.

Do I need to replace my printers?
Almost certainly not. We speak standard ESC/POS over the network, which is what nearly every thermal kitchen printer in a restaurant already uses.
What if the kitchen screen goes down mid-service?
The tickets still print, and the orders are still on the dashboard and the waiter app. The screen is the comfortable way to see the queue, not the only copy of it.
Can different stations see different items?
Yes. You assign products to stations once, and each screen and printer only receives what belongs to it — the bar never prints a steak.
Sahtein

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